Troubleshoot:alldata 9.90 program wont run on my system

alldata 9.90 program wont run on my system

i had previously ibstalled alldata on my desk top running windows 7  it ran for about a year and a half,noe it wont run,i think something changed the way it was played or the file it was in

Anwsers to the Problem alldata 9.90 program wont run on my system

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Hi,
1.
What is the error message / code displayed when you try to use the Alldata software?
2.
What was the recent hardware or software change made to the computer prior to the issue?
Please check if the computer meets the system requirement to run the software, if any change was made.
Minimum Requirements For: Minimum Requirements
http://info.alldata.com/sysReq/ad/SystemRequirements.html
 
Please follow the steps mentioned below to help troubleshoot the issue.
Method 1
Step 1
Try to uninstall and reinstall the program.
If you still face any issues then try to run the
program in clean boot.
 
Start your computer in clean boot to avoid conflicts with third party software or security software.
Step2
 
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
http://support.microsoft.com/kb/929135
 
Note: Please follow Step 7 form the article mentioned above to start the computer in normal start up once, you complete the necessary troubleshooting.
Please post the results of the troubleshooting.
Hope this helps.

Using Windows troubleshooter:

• Click on Search on Charm bar and type Troubleshooting. Click on the very first option.
• A new window will open. Click View all from the left pane.
• Scroll down to the bottom and click on Windows update.
• Troubleshooter window for Windows update will pop up. Click on NEXT. It may ask you for administrative permission.
• The troubleshooter will automatically detect problems and fix it.
• Now, close this window and try download/install the app which was previously showing error.

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