After installing Windows 8.1 Update (KB2919355), Windows freezes for 30 seconds at a time when not signed into a Microsoft account
After installing Windows 8.1 Update (KB2919355), the PC freezes for about 30 seconds when doing any of the following:
Use the Windows key to navigate to the Start screenOpen Windows Explorer (aka, File Explorer) Click on a desktop icon
This doesn’t happen when signed into a Microsoft account – but it does re-occur whenever signing into a local account.
Solutions to the Problem After installing Windows 8.1 Update (KB2919355), Windows freezes for 30 seconds at a time when not signed into a Microsoft account
This issue can occur with Windows 8.1 Update installed if your OneDrive folder has been created for your user profile (typically at C:\Users\
In this scenario, the system is attempting to link the OneDrive service to your Microsoft account, but when it is unable to, the system hangs until the attempt times out after 30 seconds.
If you have Microsoft Office 2013 Home and Business or Personal edition installed, the OneDrive folder might be created without setting up a Microsoft account.
This can also occur if you create and then disconnect your Microsoft account.
Microsoft is actively investigating the issue, and we sincerely apologize for any inconvenience.
For now, you can work around the issue by signing into a Microsoft account.
If you prefer not, or cannot, sign into a Microsoft account (for example, if your system administrator set a group policy that forbids signing into a Microsoft account), you can also resolve the issue by renaming the C:\Users\
within an elevated command prompt. To do this:
1) Press the Windows key and the X key at the same time, and select
Command Prompt (Admin).
2) In the command prompt window, type the command below and press Enter:
In the above command, replace
FolderName with a name of your choosing. If your system drive is not the C: drive, you will also need to substitute the appropriate drive letter.
Note that you must rename the folder from the command prompt -- it will not always work correctly if you rename the folder using Windows Explorer.
In this method we will try to Boot in Safe mode with Networking and see if the error still persists.
- Search "MSCONFIG" and Open.
- Click on Boot Tab
- Tick Safe Boot in Boot Option
- Select Network.
- Click Apply and OK.
- Reboot your System.
Recommended Method to Repair the Problem: After installing Windows 8.1 Update (KB2919355), Windows freezes for 30 seconds at a time when not signed into a Microsoft account:
How to Fix After installing Windows 8.1 Update (KB2919355), Windows freezes for 30 seconds at a time when not signed into a Microsoft account with SmartPCFixer?
1. Download Error Fixer. Install it on your computer.
2. After the scan is done, you can see the errors and problems which need to be fixed.
3. The Repair part is finished, the speed of your computer will be much higher than before and the errors have been removed. You can also use other functions in SmartPCFixer. Like dll downloading, windows updating and print spooler error repair.
Related: Fast Solution to Problem: Error http//go.microsoft/fwlink/?linkId=144689 occurs at every reboot,,Troubleshooting:I tried to download the latest version of Internet Explorer 9, but it will not update the download due to a message that states "Wrong version of Internet Explorer installer" Error,Fast Solution to Error: IE9 Search Taking Me to Web Pages Rather Than Search Results,Random freezing after updating to SP1 (Windows 7) Tech Support,[Anwsered] Thinkpad 8611 Boot,How to Resolve - Svchost Helper?,Fast Solution to Problem: L30 101 Driver Windows 7,Troubleshooter of Error: Io Device,How to Fix Error - Dell Laptop Code 39?
Read More: Troubleshooting:After turning on computer or waking it up on start up getting an error message: Sign in: dialog box name error: Windows 7 SP1 Error,Solution to Problem: After upgrading from Vista to Windows 7, my laptop's number pad no longer works,[Solution] after last update charging options no longer available on my lenovo z570.,Solution to Error: After windows securit updates are installed, I can not connect to the internet,Fast Solution to Error: After installing Windows 7 Pro, getting error message trying to open Norton or getting on line \"the application has failed to start because its side by side configuration is incorrect\",Able To Install Multiple Versions Of Office?,A couple of years ago I downloaded a homeccounting template I can't find now is there a place where I can look for other templates that are not lis ated?,add on information bar - Preventing me from being able to download anything,addin for excel doesn't exist in "C:\Program Files\Microsoft Office\Office12\1033",Adding degrees on Calculator