FRUSTRATED WITH MICROSOFT SUPPORT-HOW TO REGAIN MY PRIMARY MSN EMAIL ACCOUNT?
I am in a foreign country and lost track of my password to log into my primary MSN email account.
I followed the steps to reset a new password and gained entry.
Then I somehow forgot the new password and went through the verification process again--several
Each time MSN---VALIDATED I was the owner of the accoun,and sent reset-password links that expired within 2 MINUTES!!----or gave VERIFICATION CODES THAT ONCE ENTERED--WERE COMPLETELY NOT VALID!
After several times of this--I finally got hold of 3 dfferent live chat support people--two of them tried to have me go through the same procedures--but one finally said they would make a ticket--and so I was forwarded to the ESCALATION DEPT
I have been explaining THROUGH THIS SYSTEM --to different agents--ABOUT THE DIFFICULTY REGAINING MY OWN PRIMARY ACCOUNT---HOURS OF THS-----only for the agents to spout off the SAME MSN DEFAult response about security being taken seriously ---and why you
go through the procedues--- and then answering questions about the email...etc etc--that I ALREADY WENT THROUGH
all this from various agents----submitting that I go though the procedures again
--so upsetting and UESLESS
I said THIS IS A waste of my time.
Why bother to go through ESCALATION--IF THEY ARE ONLY GOING TO TELL YOU TO DO WHAT YOU HAVE TOLD THEM ALREADY--HAS NOT WORKED!!
I FINALLY get one agent who has actually read my complaint---and said she would feel the same way--
and she asked for the following to be submitted
1.the back-up hotmail email address
2.verification code numbers
3 screen shot of email verifying that I had estabslished to satisfaction --I was owner
These three steps I DID!!
Today what was the response?
A DIFFERENT AGENT---SENDING --- the same DEFAULT message--telling me to go through the steps again and ask my family and friends to help--remember the verfication questions
DAYS OF THIS NONSENSE----
Did the agent even bother TO READ-the prior emals wqithout regurtitating the DEFAULT reponse of how Microsoft takes security seriously etec etc
Hoping a *responsible agent or msn cusomter can help me regain my primary account.
THANKS IN ADVACE
Anwsers to the Problem FRUSTRATED WITH MICROSOFT SUPPORT-HOW TO REGAIN MY PRIMARY MSN EMAIL ACCOUNT?
This particular error can easily be resolved with a few simple steps. However, if you are not confident in your ability to use the methods below or they do not fully remove the issue on your computer, you may want to seek the assistance of a qualified repair technician who is well versed in fixing FRUSTRATED WITH MICROSOFT SUPPORT-HOW TO REGAIN MY PRIMARY MSN EMAIL ACCOUNT?.
- Back-up the Registry of your operating system.
- Find the Registry Key: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\OSUpgrade]
- Note: this Registry Key should already exist, if it does not exist, create it.
- Create a brand new DWORD Value that is named AllowOsUpdate
- Set the Value to 0x00000001.
- Close and reopen your Control Panel.
- Restart the Microsoft Windows.
Recommended Method to Fix the Problem: FRUSTRATED WITH MICROSOFT SUPPORT-HOW TO REGAIN MY PRIMARY MSN EMAIL ACCOUNT?:
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1. You can Download SmartPCFixer here. Install it on your system. When you open it, it will perform a scan.
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