Issue with receiving emails.
Original Title: *** Email address is removed for privacy ***
I cannot receive e-mails from my friends and can anyone tell me what I can do *** Email address is removed for privacy *** thank you.
Solutions to the Problem Issue with receiving emails.
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Hi Bob,
Thank you for posting your query in Microsoft Community forums.
From the issue description, I see that you have an issue with receiving emails.
I can imagine the inconvenience you have experienced.
We are here to help and guide you in the right direction.
To resolve the issue I may need some more information:
1.
Which email client are you using?
2.
Are you accessing the email through web or through any application?
3.
Do you get any error message?
Suggestions for asking a question on help forums:
http://support.microsoft.com/kb/555375
Reply with the required information so that we can help you to fix the issue.
I will be glad to help you.
- Access the files on your computer via MY COMPUTER
- Under the C: drive, access the WINDOWS folder
- Select the SOFTWARE DISTRIBUTION folder, followed by the DOWNLOAD folder.
- Delete any files within this download folder.
- If you are unable to delete these files, open the command prompt (CMD) as the administrator, and type "net stop wuauserv" into the CMD prompt window. Press ENTER. This should allow you to delete the files from step 4.
- Once the files are deleted, open and run the CMD as the administrator and type "wuauclt.exe /updatenow". Press ENTER.
Recommended Method to Repair the Problem: Issue with receiving emails.:
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