Windows 7 is booting to a black screen
A new install of Windows 7 Enterprise on an HP laptop is now booting to a black screen.
After the BIOS screen, a cursor blinks for a couple seconds and then replaced by a black screen.
Several updates were downloaded before the last shut down.
I have
attempted to load the computer in Safe Mode, and the screen still loads black.
Anwsers to the Problem Windows 7 is booting to a black screen
Download SmartPCFixer to Fix It (Free)
Hi,
Why is my screen black when I start Windows 7?
http://windows.microsoft.com/en-US/windows7/why-is-my-screen-black-when-i-start-windows-7
References to Vista also apply to Windows 7.
Saving any needed data and re-installing Windows 7 might be the best option though here are a
few others.
You can save your files by putting the drive in another computer or an external drive case and then
backing them up.
Do so using several methods in a redundant manner.
Of course a real computer
shop or your System maker can help recover the files.
--------------------------------------------------------------
Can you access Safe Mode? Repeatedly tap F8 as you boot? If so you can try Control Panel
- Device Manager - Display Adapter - Double Click on - Driver tab - click UPDATE driver -
then Right Click on Device and UNINSTALL - REBOOT.
A method to try to access the desktop (try in both regular Windows and Safe Mode) is to CTRL +
ALT + DEL - Task Manager and on Process Tab find EXPLORER.exe and END PROCESS on it - then
on Applications Tab - lower right - New Task - type in EXPLORER.exe.
Safe Mode is reached by
repeatedly tapping F8 as you boot up.
CTRL + SHIFT + ESC also starts Task Manager.
First check this thread in case its a simple one and if not come back to this thread.
http://social.answers.microsoft.com/Forums/en-US/vistaprograms/thread/50247d5e-0ae0-446c-a1bd-11287fd1478a
Black screen issues are extremely tough to repair and any fix is usually on a hit or miss
basis.
That there is no information on a black screen like there is on a blue screen just
adds to the difficulty.
Often using a restore point nor startup repair will have any effect.
You can try a google to see suggested repairs some of which have worked however these
cover a wide field of efforts.
Here is a video of one fix.
http://www.google.com/search?hl=en&q=black+screen+of+death+vista&btnG=Search&aq=f&oq=&aqi=g1
Here is another fix
http://blogs.pcmag.com/securitywatch/2008/12/the_mysterious_black_screen_of.php
Do you have a Window 7 Disk? You can try System Restore from it.
If you do not have the
disks your system maker will sell them cheap.
Or try from Safe Mode if you can get
there.
How to Do a System Restore in Windows 7
http://www.sevenforums.com/tutorials/700-system-restore.html
You can create a Recovery Disk or use someone else's same version (to do the System Restore
it only has to be bootable).
How to Create a Windows 7 System Repair Disc
http://www.sevenforums.com/tutorials/2083-system-repair-disc-create.html
------------------------------------------------
These require the correct Windows 7 Disks (especially if you can't boot into Safe Mode.)
Try Startup Repair -
What are the system recovery options in Windows 7?
http://windows.microsoft.com/en-us/windows7/What-are-the-system-recovery-options-in-Windows-7
How to Boot to the System Recovery Options in Windows 7
http://www.sevenforums.com/tutorials/668-system-recovery-options.html
Try StartUp Repair from Recovery Options or a Windows 7 boot disk
How to Run a Startup Repair in Windows 7
http://www.sevenforums.com/tutorials/681-startup-repair.html
-----------------------------------------------
Here are Google searches where several have found different solutions :
Vista Black Screen - check this one 1st
http://www.google.com/search?hl=en&source=hp&q=vista+black+screen&aq=f&oq=&aqi=g10
Vista Black Screen Solution
http://www.google.com/search?hl=en&q=vista+black+screen+solution&aq=f&oq=&aqi
Vista Black Screen Fix
http://www.google.com/search?hl=en&q=vista+black+screen+fix&aq=f&oq=&aqi
-----------------------------------------------
If needed and you can access regular Windows at all.
If nothing works you can do a repair installation.
How to Boot to the System Recovery Options in Windows 7
http://www.sevenforums.com/tutorials/668-system-recovery-options.html
How to Do a Repair Install to Fix Windows 7
http://www.sevenforums.com/tutorials/3413-repair-install.html
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Another method that sometimes works : In the Command Prompt of a Windows 7 boot disk type :
(type one line or copy and paste one line at a time and then hit enter -
do not type
parenthesis or BOLD)
c:
cd\
cd c:\Windows\System32\winevt (there is a space between cd and C: )
ren Logs LogsOLD (there are spaces between ren and Logs and Logsold)
REBOOT to Windows
Hope this helps.
To check for Windows updates. Open Windows Update by clicking the Start button , clicking All Programs, and then clicking Windows Update. In the left pane, click Check for updates, and then wait while Windows looks for the latest updates for your computer. If any updates are found, click Install updates.
Install the latest updates for Windows and for the program displaying the error. Note that the update for the program might be listed as an optional update on the Windows Update page.
Open Windows Update by clicking the Start button Picture of the Start button. In the search box, type Update, and then, in the list of results, click Windows Update.
Another Safe way to Repair the Problem: Windows 7 is booting to a black screen:
How to Fix Windows 7 is booting to a black screen with SmartPCFixer?
1. Download Error Fixer. Install it on your computer.
2. After the scan is done, you can see the errors and problems which need to be repaired.
3. When the Fixing part is done, your computer has been speeded up and the errors have been removed
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