Windows explorer stops working when I try and scroll in a folder or paste into the folder
original title: what makes my folder close down when I go to scroll
I have Windows 7 Ultimate, I'm viewing and moving photos from folder to folder via cut or copy, what makes my folder close down when I go to scroll or paste them to another folder? It say's windows explorer has stopped working and it is looking for a solution
then it just closes all folders
Keys to the Problem Windows explorer stops working when I try and scroll in a folder or paste into the folder
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Hi,
I suggest that you try the below methods to fix this issue.
Method 1:
Check the event viewer on your computer to find the faulty module that is causing the computer to crash.
http://windows.microsoft.com/en-us/windows7/Open-Event-Viewer
You can refer the below link that will help you analyze the event viewer entries:
http://windows.microsoft.com/en-us/windows7/What-information-appears-in-event-logs-Event-Viewer
Method 2:
Step 1:
Try to boot in safe mode and check if the issue persists.
Refer to the link provided below to boot your system in safe
mode.
http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode
Step 2:
If the issue does not persist in safe mode then you can perform Clean Boot on the system and resolve the issue.
Putting your system in clean boot state helps in identifying if any third party applications or startup items are causing the issue.
If yes, you may have to contact the program manufacturer for any updates or uninstall and re-install the program.
Refer the following Microsoft KB article for more information on how to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7:
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
http://support.microsoft.com/kb/929135
Note:
After troubleshooting, make sure to put the computer to start as usual as mentioned in Step 7 in the above KB article.
Open Action Center by clicking the Start button Picture of the Start button, clicking Control Panel, and then, under System and Security, clicking Review your computer's status.
Make sure your computer has at least the minimum amount of random access memory (RAM) required to run the program that is displaying the error. Look for the program requirements online or in the packaging information.
Another Safe way to Repair the Problem: Windows explorer stops working when I try and scroll in a folder or paste into the folder:
How to Fix Windows explorer stops working when I try and scroll in a folder or paste into the folder with SmartPCFixer?
1. Click the button to download SmartPCFixer . Install it on your computer. Open it, and it will scan your computer. The junk files will be shown in the list.
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