Windows 7 crash (BSOD) during sleep and hibernate?
I can't replicate how this happens; seems to be random, but every so often my laptop (Samsung R580) will have crashed during sleep or hibernate. Doesn't matter how it gets to sleep or hibernate - power button, lid or power settings - but when I wake it
up, I have to restart Windows. I turned off the restart and got the BSOD with a DRIVER_POWER_STATE_FAILURE error this morning.
Minidump shows:
DRIVER_POWER_STATE_FAILURE (9f)
A driver is causing an inconsistent power state.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa800446ba20, Physical Device Object of the stack
Arg3: fffff80000b9c518, Functional Device Object of the stack
Arg4: fffffa8006c75b90, The blocked IRP
Debugging Details:
------------------
DRVPOWERSTATE_SUBCODE: 3
IMAGE_NAME: pci.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 4a5bc117
MODULE_NAME: pci
FAULTING_MODULE: fffff88000f3e000 pci
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0x9F
PROCESS_NAME: System
CURRENT_IRQL: 2
STACK_TEXT:
fffff800`00b9c4c8 fffff800`034f8e23 : 00000000`0000009f 00000000`00000003 fffffa80`0446ba20 fffff800`00b9c518 : nt!KeBugCheckEx
fffff800`00b9c4d0 fffff800`03495fa6 : fffff800`00b9c618 fffff800`00b9c618 00000000`00000001 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x29330
fffff800`00b9c570 fffff800`03495326 : fffffa80`0824c168 fffffa80`0824c168 00000000`00000000 00000000`00000000 : nt!KiProcessTimerDpcTable+0x66
fffff800`00b9c5e0 fffff800`03495e7e : 00000035`980583e7 fffff800`00b9cc58 00000000`001683c7 fffff800`03606b68 : nt!KiProcessExpiredTimerList+0xc6
fffff800`00b9cc30 fffff800`03495697 : 0000000b`d56cefc3 0000000b`001683c7 0000000b`d56cefa3 00000000`000000c7 : nt!KiTimerExpiration+0x1be
fffff800`00b9ccd0 fffff800`034926fa : fffff800`03602e80 fffff800`03610c40 00000000`00000001 fffff880`00000000 : nt!KiRetireDpcList+0x277
fffff800`00b9cd80 00000000`00000000 : fffff800`00b9d000 fffff800`00b97000 fffff800`00b9cd40 00000000`00000000 : nt!KiIdleLoop+0x5a
STACK_COMMAND: kb
FOLLOWUP_NAME: MachineOwner
FAILURE_BUCKET_ID: X64_0x9F_3_athrx_IMAGE_pci.sys
BUCKET_ID: X64_0x9F_3_athrx_IMAGE_pci.sys
Followup: MachineOwner
---------
0: kd> lmvm pci
start end module name
fffff880`00f3e000 fffff880`00f71000 pci (pdb symbols) c:\program files\debugging tools for windows (x64)\symbols\pci.pdb\F98D68109228430DADC2FD033EBF5C471\pci.pdb
Loaded symbol image file: pci.sys
Mapped memory image file: c:\program files\debugging tools for windows (x64)\symbols\pci.sys\4A5BC11733000\pci.sys
Image path: \SystemRoot\system32\DRIVERS\pci.sys
Image name: pci.sys
Timestamp: Mon Jul 13 17:19:51 2009 (4A5BC117)
CheckSum: 0002E579
ImageSize: 00033000
File version: 6.1.7600.16385
Product version: 6.1.7600.16385
File flags: 0 (Mask 3F)
File OS: 40004 NT Win32
File type: 2.0 Dll
File date: 00000000.00000000
Translations: 0409.04b0
CompanyName: Microsoft Corporation
ProductName: Microsoft® Windows® Operating System
InternalName: pci.sys
OriginalFilename: pci.sys
ProductVersion: 6.1.7600.16385
FileVersion: 6.1.7600.16385 (win7_rtm.090713-1255)
FileDescription: NT Plug and Play PCI Enumerator
LegalCopyright: © Microsoft Corporation.
All rights reserved.
According to the Driver Update function, my pci.sys is current.
I've had the computer about a week now and was getting the crash before adding any USB devices (external HD, GPS, thumbdrive).
System is an i5-430M core, 4GB RAM, 500GB drive, Windows 7 Home Premium 64 bit.
Any ideas on how to fix this annoying bug? Thank you!
Anwsers to the Problem Windows 7 crash (BSOD) during sleep and hibernate?
Download SmartPCFixer for Free Now
Well, I thought disabling the NetBIOS might have been the trick, but this morning when I got up, there was the ole BSOD.
But when I did some more digging around, it appears Windows Firewall and Defender were running again, too. Maybe in one of my restores or reconfigs, I forgot to disable them or something (anyone ever heard of them starting themselves before?).
I uninstalled ZA, confirmed Windows Firewall and Defender were disabled, restarted and then reinstalled ZA. I also put the Atheros in the Trusted zone and disabled NetBIOS over TCP again.
We'll see how this fares.
No.compromise: No, they appear to be the same, which doesn't help unless there was some stray tron in the installation that a reinstall corrected.
5 days now and no crashing/BSOD. I've been putting it to sleep manually and it even moves to hibernate by itself (according to my power settings) when I leave it for an extended period of time. I'm going to try changing the lid setting to sleep next, but
I think the solution is to make sure that Windows Defender and Firewall are disabled and NetBIOS over TCP is disabled BEFORE installing Zone Alarm.
Thanks for the help, everyone. I'll be back if it starts again!
Run CHKDSK to Fix Windows 7 crash (BSOD) during sleep and hibernate?
- Go to the Start button.
- In the Search box, type "cmd" (without quotes) and press Enter.
- At the command prompt, type "chkdsk /r /f" (without quotes) and press Enter.
- Reboot your computer.
"Access denied as you do not have significant privileges. You have to invoke this utility in elevated mode."
If you receive the above error message, it means you are not logged into you computer as an Administrator. If that's the case, follow these steps to run the command prompt in elevated mode:
- Go to theStart button.
- Go to "All Programs > Accessories" and right click on "Command Prompt".
- Select "Run as Administrator".
- In the Search box, type "cmd" (without quotes) and press Enter.
- At the command prompt, type "chkdsk /r /f" (without quotes) and press Enter.
- Reboot your computer.
Recommended Method to Repair the Problem: Windows 7 crash (BSOD) during sleep and hibernate?:
How to Fix Windows 7 crash (BSOD) during sleep and hibernate? with SmartPCFixer?
1. Download SmartPCFixer . Install it on your computer. Click Scan, and it will perform a scan for your computer. The junk files will be shown in the list.
2. After the scan is done, you can see the errors and problems need to be fixed. Click Fix All.
3. When the Fixing part is done, your computer has been speeded up and the errors have been removed
Related: 2 GIG SD Cards and Windows 7 64 Bit Puzzler adobe reader doesn t work with ie8 in Windows 7 Home Premium Can t read pps powerpoint attachments from my Windows Mail Are there Windows 7 drivers for an Adaptec 2940U SCSI card Brightness won t adjust with Windows 8 1 BSOD Windows 8 help After automatic Windows Updates all pictures are blurry in Internet Explorer 9 Can you install flash on Windows CE7 to enable online flash games to play Action Center telling me to download 32 bit drivers when I am running 64 bit Windows 7 Catalyst Control Center Host application has stopped working Windows is checking for a solution to the problem when logged in to Windows Can t use the edit toolbar in Windows Live Movie Maker Custom created wallpaper in Vista loses resolution in Windows 7 Compatibility issue with Starz and Windows 7 64 bit Desktop Icons disappear when right clicking on desktop in Windows 7 After updating to Windows 8 1 receiving error code 0X80070002 and all of my apps stopped working Do I need the original Windows disks to use Virtual PC 2007,Can I Download Elgato Eye Tv3 Digital Receiver Since My Laptop Does Not Have A Cd Player?,Printer Problem After Win 7 SP1 Installed,HomeGroup Not Working Both Ways,MapPoint Microsoft 2011 Problems Working New Down Load Complete But Software Will Not Open And Work...running Windows 7,I Justed Randomly Start Getting The Blue Screen And I Cant Figure Out The Problem.
Read More: Troubleshoot:Can I freely jump back and forth between one and two text columns in a document with different-first-page headers without number-of-columns section breaks mucking things up? Error,when I try to install IE 8 on vista ultimate SP1 32 bit it gives me a message IE 8 supports not this version of windows Tech Support,Fast Solution to Error: how do I change the user account from limited access to administrator when there's no administrator account on the machine?,Tech Support: Audio playback on ITunes,Tech Support: Need help with random BSOD, stop:c0000135 happens once a day, then the machine runs fine the rest of the day,Tips On How To Decorate Your Apartment,Regular MBA vs Online MBA,A Review of the Google Assassin Google Adwords Course,Attempting to logon to windows7 home premium,Hard drive NTFS file structure error reported by Windows events.
No comments:
Post a Comment