Tuesday, September 13, 2016

How Can I Fix - Cannot install update KB951847 error code: 800B0100?

Cannot install update KB951847 error code: 800B0100

I am using Windows Vista Home Premium with SP1 on a Toshiba Satellite L355D Laptop, but when I run windows update and try to install update: Microsoft .NET Framework 3.5 Service Pack 1 and .NET Framework 3.5 Family Update (KB951847) x86 it doesn't install
with error code: 800B0100.
I have already downloaded and ran the System Update Readiness Tool, but I still can't install the update.
I checked the Log at
It reads:

Checking System Update Readiness.
Version 6.0.6001.22275
2009-04-11 12:37
Checking Deployment Packages
Checking Package Manifests and catalogs.
Checking package watchlist.
Checking component watchlist.
Checking packages.
(f) CBS MUM Missing 0x00000002 servicing\packages\Package_1_for_KB948609~31bf3856ad364e35~x86~~6.0.6001.3053.mum  
(f) CBS MUM Missing 0x00000002 servicing\packages\Package_for_KB948609_client_1~31bf3856ad364e35~x86~~6.0.6001.3053.mum  
(f) CBS MUM Missing 0x00000002 servicing\packages\Package_for_KB948609_client~31bf3856ad364e35~x86~~6.0.6001.3053.mum  
(f) CBS MUM Missing 0x00000002 servicing\packages\Package_for_KB948609~31bf3856ad364e35~x86~~6.0.6001.3053.mum  
Checking component store
Checking SMI Store
Milliseconds: 1671443
 Found 4 errors
  CBS MUM Missing Total Count: 4

Any help is appreceated

Keys to the Problem Cannot install update KB951847 error code: 800B0100

Download Error Fixer for Free Now

Hi EdWasHere00,
Instead of uninstalling all the updates, how about trying this first?
See if you can install the base install for 2.0 or SP1 for 2.0.
I think it will allow you to do a repair at the least.
With this you ought to have the files needed to allow 3.5 to complete.
Let us know how it goes.

Matt Hudson
Microsoft Answers Support Engineer
Visit our
Microsoft Answers Feedback Forum and let us know what you think.

If you failed to fix it, another option is to call Microsoft and walk through the process with a technician. To do this, dial "1-800-936-5700". Explain the error that you received and the steps in the update process during which it was displayed. The technician will be able to walk through the steps from getting a new product key to finishing the installation.

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