Desktop is blank, shows a blue screen
Original Title: Desktop is blank
I restarted my computer now when I log in it only shows a blue screen.
I can still go to the task manager and all my files are there but nothing on my desktop is there.
I can't right click anything and the mouse keeps showing that it is loading.
Here is a picture of what happened.
I already tried resetting it 3 times and leaving it for a few hours and it keeps doing this
Anwsers to the Problem Desktop is blank, shows a blue screen
Do you have any active antivirus program running on your computer?
Have you made any software or hardware changes to your computer prior to this issue?
Refer the following link to start your computer in safe mode
Check if the issue persists in safe mode.
If behavior doesn’t persist in safe mode, it indicates that a third party program or service is preventing you from performing the action as supposed to.
To validate or determine which service/startup item could be causing this, restart the computer and boot to desktop normally.
Once done, perform clean boot.
Perform a clean boot.
Clean boot- It’s a process wherein you can start Windows 7 by using a minimal set of drivers and startup programs.
A clean boot helps eliminate software conflicts.
Please refer the following link to obtain information on how to configure Windows 7 to start in a "clean boot" state.
Check if the issue persists in clean boot mode.
NOTE: Ensure you perform step 7 under “Reset the computer to start as usual”, after you check if the issue persists in clean boot, from the link mentioned above.
Post the results so that we can guide you further.
Cleaning your computer, components, and peripherals help keep everything in good working condition and helps prevent germs from spreading. You can't image how dirty the inside of your computer case can get. All the dust and dirt is going to prevent proper air flow and may even prevent the fan from working.
Recommended Method to Fix the Problem: Desktop is blank, shows a blue screen:
How to Fix Desktop is blank, shows a blue screen with SmartPCFixer?
1. Download Error Fixer . Install it on your computer. Click Scan, and it will perform a scan for your computer. The junk files will be shown in the scan result.
2. After the scan is done, you can see the errors and problems which need to be repaired.
3. The Repair part is finished, the speed of your computer will be much higher than before and the errors have been fixed. You can also use other functions in SmartPCFixer. Like dll downloading, junk file cleaning and print spooler error repair.
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