Friday, September 23, 2016

How Can I Fix - Counting rows below a row if it meets the criteria?

Counting rows below a row if it meets the criteria

Hello again.
I have multiple issues that I need help on.
It seems this would be really simple but I am not sure what I am missing.
Here is some data.

Time Received
Time Acknowledged
Acknowledged By

8/15/2013 20:15
8/15/2013 21:00

Annotation 1:
8/15/2013 20:40
Trouble ticket data has been sent to Service Manager

Annotation 2:
8/15/2013 20:42
Trouble Number IM1476372 assigned to Message ID

8/15/2013 20:01
8/15/2013 22:30

Annotation 1:
8/15/2013 20:03
Own of msgid za24067

Annotation 2:
8/15/2013 20:04
Notify programmer next working day.

8/16/2013 8:00
8/16/2013 9:00

8/16/2013 1:03
8/16/2013 1:10

8/16/2013 10:48
8/16/2013 11:15

Annotation 1:
8/16/2013 10:50
Logged into server and reviewed configuration.

7/31/2013 12:30
7/31/2013 12:30

First issue: What I want to know is if Column B says major, then if a row below this contains the word Annotation in Column B that counts as having an annotation.
If the next line did not say annotation in B then it would be zero.
In the example above I
would show I have two major alerts, each one of them contained at least one annotation so my count would be 2 alerts each with at laest one annotation (so 100% of the alerts were annotated).
I had one minor alert, but no annotations with that alert (0%), I
had one warning alert and it had an annotation that is one (100% of warning alerts were annotated), etc.
Second issue: I would like to know for each alert type (column B, which could be critical, major, minor, warning, or normal and these selections would never change), how many annotations were entered for each alert type.
So in the above exampe, I have two
major alerts with a total of 4 annotations.
One minor alert, no annotations, 1 warning alert, one annotation, etc.
Third issue: I need to count up how many annotations each person had for each alert type.
So in my example above I would show user OPC (column B in the light blue text) had three annotations for major alerts, zero for critical, etc.
User ID za24067 had one
annotaton for major, zero for minor, etc.
User ID za12345 had one annotaton for a warning alert and zero for major, etc.
My user ID's would fluctuate over time and not be able to be recorded anywhere and would change every month anyway as others annotated
alerts, etc.
So I would need to just look at the ID in that column, not somewhere else.
Any help would be GREATLY appreciated as it is driving me crazy.

Keys to the Problem Counting rows below a row if it meets the criteria

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