Computer Error Fixer: How to Fix Error - 2 problems with office 2007 in windows 8?

Tuesday, March 15, 2016

How to Fix Error - 2 problems with office 2007 in windows 8?

2 problems with office 2007 in windows 8

I have installed MS Office 2007 on a Samasung Chronos 7 i7 running Windows 8.
I have 2 problems (I suspect unrelated) that I cannot solve via web / help / user forums /google etc.
Any help from you guys would be highly appreciated.

1) I cannot use MS Office Help - the toggle button showing me as offline refuses to switch to online.
Opening "Windows Help & Support" shows me offline, even tho I have FF open.
The msg is "You’re not connected to the Internet.
To get online Help, which shows
you the latest help content, you need to be connected to the Internet.
Check your Internet connection.
If you still see this message, the online Help service might be temporarily unavailable.
Try to connect again later." I can run MS Ofiice Diagnostics - no
problems until it wishes to go online & I am told i) my computer is not connected to the internet (it is) or ii) access to server may be blocked. I SUSPECT it is this latter msg that is relevant - - this is my laptop & I have admin rights: I suspect when
I was setting it up when I first received it, that I incorrectly ticked / unticked a crucial access point/command, thus denying automatic access to eg Word Help online.
I have been through allmy settings & cannot find obvious block - but any advice here would
be appreciated

2) With straightforward installation of MS Office 2007 Home and Student onto above machine, I find I can no longer click on eg a word.docx in file manager & have it open directly - I get the msg - "There was a problem while sending the command to the programme".
Again - any help appreciated

Many thanks

Richard

Solutions to the Problem 2 problems with office 2007 in windows 8

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Manually editing the Windows registry to fix Error 2 problems with office 2007 in windows 8

Caution: Unless you an advanced computer user, we DO NOT recommend editing the Windows registry manually. Using Registry Editor incorrectly can cause serious problems that may require you to reinstall Windows. We do not guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

Click the Start button.
Type "command" in the search box... DO NOT hit ENTER yet!
While holding CTRL-Shift on your keyboard, hit ENTER.
You will be prompted with a permission dialog box.
Click Yes.
A black box will open with a blinking cursor.
Type "regedit" and hit ENTER.
In the Registry Editor, select the Error 0x9C-related key (eg. Windows Operating System) you want to back up.
From the File menu, choose Export.
In the Save In list, select the folder where you want to save the Windows Operating System backup key.
In the File Name box, type a name for your backup file, such as "Windows Operating System Backup".
In the Export Range box, be sure that "Selected branch" is selected.
Click Save.
The file is then saved with a .reg file extension.
You now have a backup of your MACHINE_CHECK_EXCEPTION-related registry entry.

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